This page contains the pricing details for all managed IT services. Choose the plan that best fits into your business needs , and don’t hesitate to call us if any questions arise!
Pay as you go Plan

Business Hour – $90/hr

Off Hour – $135/hr

Remote Unlimited Support
$ 500 /mo

Initial one time field visit required -charge applied

Included Zones: 2,3, and 6 (Add ons charges may applied)

Monthly (Prepaid Block) Plan

Bronze: 10 hours/month, $900

Silver: 20 hours/month, $1800

Gold: 50 hours/month, $4500

Unlimited Remote Support in office hours.

ZONE INFORMATION
CategoryServiceBronzeSilverGold
ZONE 1
Servers
Performance MonitoringAAA
Hardware Failure AlertsAAA
Patch Management Windows and PackagesAAA
Backup MonitoringAAA
ZONE 2
Workstations
Remote Monitoring & MaintenanceAAA
Remote Support for End DevicesAAA
Hardware ConsultingAAA
Patch Management Windows and PackagesAAA
ZONE 3
Security Software
Anti-Virus Software*AAA
Web Protection Software*AAA
Backup Solution*AAA
ZONE 4
Network
Managed Internet Modem Router & FirewallN/AAA
Patch Panel and Cabelling*N/AAA
Remote Access Management (VPN/RDP)N/AAA
User Account Management - Access ControlN/AAA
ZONE 5
Hosting Management
Black List - IP Reputation CheckN/AN/AA
DNS ChangesN/AN/AA
Mail Server redirectionN/AN/AA
ZONE 6
User Support
Complete desktop and network peripheral deviceAAA
General Phone support queryAAA
Warranty check and ClaimsAAA
Remote Support As SLAAAA
Onsite Support As SLAAAA
ZONE 7
IT Consulting
Answering questions client have about their IT Setup ( first call free)N/AN/AA
All Vendor SupportN/AN/AA
Assist Cross vendor Support for all equipment .N/AN/AA
Project wise solutionN/AN/AA
ZONE 8
Audit
Audit Monthly Onsite visit & Health Check in all computersN/AN/AA
ADDONS INFORMATION
OFFICE 365 SOLUTION
CONDITIONS
  • Network enviroment should meet our secuirty check for Managed Service plan
  • Client will be billed according to change the environment to meet our managed service plan requirement.
  • Software licenses such as office 365 , antivirus , backup software , domain hosting , SSL and etc are not included in the monthly plan . Client will be billed separately .
  • All Prices Quoted does not include any Taxes ( GST,QST)
  • Minimum onsite charge is 1 hour then billed in 30 mins increments.
  • Travel time is applicable for onsite visit outside CBD .
  • Clients with special requirements can customize their own packages , please call for more details.
  • Addon’s can be added on as per your business needs
Terms
  • Clients select a plan based on the level of coverage desired
  • We accept All credit cards , direct debit , and e transfers . Invoice is emailed on every 1st on the month.
  • Price is based on the number of servers , computers & users in your business. Increase or decrease in number of computers , addition or removal of cloud services will vary accordingly during the term of the agreement.
  • Plan can be changed anytime and will be effective after the current billing period is expired.
  • Clients on Higher Plans (EX: Gold) get higher priority over a lower plan ( Bronze and Silver)